What to know before making an enquiry.

Yes. Share the product name, hose marking, dimensions, photograph or application details you have. Further measurements, a drawing or a physical sample may be needed to identify the requirement.

Include the product or component, quantity and the size or configuration you need. Where relevant, add the connections, fluid, working pressure, temperature, delivery location and required documentation. You do not need to know every detail before contacting the team.

Availability, price and lead time are confirmed for each enquiry. Tell the team the exact product and configuration you need before ordering.

Yes. Share the hose specification, overall length and connections at both ends. The team will review the requested assembly and scope of supply.

State the required test, standard and documents in your enquiry. The applicable tagging and testing scope must be confirmed with the team before ordering.

Send a drawing, sample or description of the required configuration for review. Feasibility, specification and scope of work are subject to confirmation.

For photographs or drawings, email countersales@whwentech.com.my. The website enquiry does not accept attachments.

Your enquiry is saved for the sales team to review. If your request is urgent, telephone the team.